Welcome to the Ballard Business Recovery Limited - Creditor Area.  On this page you will find useful guidance for creditors.

If you wish to access our secure creditor portal for information and documentation regarding a particular case that we are administering, please enter the URL followed by the 6 digit case reference stated within our correspondence; for example:  (all lower case)

If you need help accessing the secure creditor portal please contact us.

The Association of Business Recovery Professionals (“R3”) has launched a website to provide a step-by-step guide to the various insolvency processes for unsecured creditors. Please visit  This website will play an important part in helping creditors to navigate their way through the insolvency process and will also assist creditors in having the processes & key terms explained.


At Ballard Business Recovery we have always welcomed creditor involvement and interaction. R3 is advocating this approach, informing creditors that the more they get involved in the insolvency process, the better the outcome is likely to be for them.





Men with Calculator


Men with Calculator


Creditors may elect to form a committee during an insolvency process and we will provide instructions to creditors of how to achieve this a part of any decision procedure. A guide for creditors which explains the role of a committee and essential information, including its responsibilities, can be obtained by clicking the link below.

Guidance to members and creditors about how to request further information regarding the conduct of the administration, winding up or bankruptcy and what steps a member or creditor can take if they do not agree with the quantum of the remuneration and expenses that have been drawn are set out with the Insolvency (England and Wales) Rules 2016. Links to the relevant Rules are below:

Insolvency practitioners (IPs) are obligated to provide creditors sufficient information to enable them to properly consider the basis on which IPs are remunerated. Please click on the specific links below to access the information relevant to the type of case being dealt with by Ballard Business Recovery. Hard copies are available upon request.

Other useful links

Provision of Services

To see a summary of the information we are required to disclosed pursuant to the Provision of Services Regulations 2009, please click here.

Complaints Procedure

Whilst we hope you are satisfied with the service offered by Ballard Business Recovery Limited, should you wish to see our complaints procedure please click here.